Robin Stewart, Senior Director, Business Services
Robin Stewart joined the Business Services team in July 2021. As the Senior Director, Robin is responsible for contract management, program development, and customer service oversight for dining/catering services, bookstores, the GATORONE ID, print and mail services, beverage and snack vending, pouring rights, and campus card banking. Prior to joining UF, Robin worked as the Executive Director for Strategic Initiatives & Auxiliary Services at the University of Memphis, and held various roles in information technology and auxiliary services at the University of Louisville.
Robin is a native of Louisville, Kentucky and graduated from Bellarmine University with her degree in Computer Science. Robin enjoys exploring Gainesville, traveling, and attending sporting events with her husband, Greg.
Matt Mueller, Director, Food & Beverage Services, Business Services
Matt Mueller joined the University of Florida, Office of Business Services, in June of 2020, assuming the new role of Director of Food and Beverage Services. In that role, he oversees the contracts for food and beverage services, pouring rights, and vending across campus. He also oversees the catering solutions for the campus through our on-campus provider, as well as our roster of approved off-campus caterers. Previous to joining the University, Matt held numerous leadership positions with Sodexo, overseeing higher education food service accounts in Florida (FSU), New York (RPI), and Illinois (IIT, University of St. Francis, Benedictine University). Before joining Sodexo, Matt owned and operated two restaurants in the Chicago suburbs.
Matt holds a Bachelor of Science (B.S.) degree in Hotel and Restaurant Administration from Cornell University.
Marshall Gray, Assistant Director of Business Services
Marshall Gray has been a Business Services professional for 27 years and he joined the UF Business Services team in February 2022 as the Assistant Director of Business Services. Marshall is responsible for Print and Mail Services and Passport Services. Before joining the Business Services Team, Marshall directed the Postal, Printing, Vending and Passport business operations for Western Kentucky University. Marshall served the WKU & Bowling Green community over the years and his involvement included Chair of the WKU Staff Senate, member of the WKU budget council, the City of Bowling Green Police Chief Citizens Task Force, the Bowling Green Human Rights Commission, the WKU National Alumni Board of Directors and Chair of the Housing Authority of Bowling Green, Board of Commissioners. Marshall also served in a professional compacity on the Board of Directors for the National Association of College & University Mail Services and the regional Board of Directors for the College & University Mail Services Association. Marshall was awarded the Outstanding Passport Acceptance Facility of the Year by the US Department of State and he received the Mail Manager of the Year Award by the College and University Mail Services Association. Marshall also previously owned a The UPS Store in Bowling Green, KY.
Marshall holds two degrees from Western Kentucky University in Corporate & Organizational Communications and Business Management. On his free time, Marshall enjoys traveling and exploring new trails to ride his bicycle with his wife, Sonya.
Hana Prudilova McNeal, Associate Director for Financial Services, Business Services
Hana Prudilova McNeal has been a member of the Business Services team since 2015 and has assumed the role of Associate Director for Financial Services in April 2021. Her main responsibilities include oversight of the accounting office, preparation of financial statements, administration of the meal plan program, budgeting, review of all departmental financial activity, and maintenance of internal controls to ensure compliance with all applicable policies and regulations. She is also responsible for ensuring contractual compliance by Business Services’ assorted subcontractors and fulfillment of their respective financial obligations. She enjoys analyzing financial data and providing departmental managers with valuable data they can use to improve their operations.
Hana came to the United States in 2004 on an athletic scholarship to the University of Southern Mississippi, to continue her passion for track and field, while obtaining a collegiate education. She earned a B.S.B.A. degree in International Business, an M.B.A. with a focus in Finance, and an M.S. in Economic Development. In her free time, Hana likes to spend time with her family (husband and two extremely busy little boys), go to the beach, and travel.
Jody Franklin, Operations Manager, GATORONE
Jody is a native of Gainesville, Florida, and a 1993 graduate of Eastside High School. Jody earned a bachelor’s degree in psychology with a concentration in communications in 1997 from Wesleyan College in Macon, Georgia. She has been employed with the University of Florida for twenty-five years and has worked in various departments. Currently, Jody is the Operations Manager of the GATORONE Office in Business Services. Jody’s passion and appreciation for the arts and creative writing, inspired her to become a first-time self-published author in February 2023. Her motivation and optimism derive from knowing that all things are possible when you are determined and believe.
Jennifer Banfield, Marketing & Communications Specialist, Business Services
Jenn Banfield has worked with Business Services at the University of Florida since 2018. Prior to her position at UF, she worked for a non-profit in public relations.
Currently, she oversees marketing and communications for Business Services, working closely with the University’s business partners, including dining services, bookstore, pouring rights and vending. She assists with the development and implementation of marketing and branding strategies, increasing awareness of Business Services and its programs. Jenn is responsible for developing and managing publications and promotional materials including brochures, print ads, web content, social media, and other digital initiatives.
Jenn is a double Gator, having graduated with a B.S. in Public Relations and an M.B.A., both from UF. You will find Jenn at Gator football games, hiking beautiful Gainesville trails, and hanging out with her husband and chocolate lab, Scooby.