Why do I need a GATORONE?
  • Your GATORONE can be used a number of ways:
    • Official Identification for the University of Florida
    • Florida Fresh Dining Meal Plans, Flex
    • Access to Campus Events and Museums
    • UF Bookstore Line of Credit
    • Facility Access*
    • Library Account
    • Vending discount
    • Free Access to RTS (Regional Transit Service)
      *Based on department credentials


I lost my GATORONE. How do I deactivate it?
Login to the GATORONE Management Portal. Click “ID Management” on the top navigation bar, then choose Deactivate GATORONE. For a replacement card, please visit the myBSD portal. If you should find your card before receiving a replacement card, you can reactivate it through the GATORONE Management Portal. However, you cannot reactivate an old card if you’ve already received a replacement card.
Will printing a new, physical GATORONE deactivate my old GATORONE?
No. Your old card will not be deactivated until you activate your new card. Please follow the instructions located on your new card or visit, “Activate your new GATORONE card.
How do I load funds to my GATORONE account?
Fund can be instantly loaded to the GATORONE using a credit card (no fees) through the GATORONE Management Portal.
How do I view my GATORONE balances and transaction details?
Balances and usage history can be viewed through the GATORONE Management Portal. You may also use the eAccounts app. (See Instructions for setting up the app.)
My parent/spouse wants to deposit money to my account. How can they do a guest deposit?
Guest deposits are available through the GATORONE Management Portal. Click, “Guest Deposit” on the home screen, then enter the recipient’s UFL email address and UFID.


Are any discounts offered locally if I present my GATORONE to the business owner?

A list of discounts can be found on the GatorPerks webpage.

I am graduating/transferring/withdrawing from UF. How do I receive a refund from my accounts?

If you are graduating, transferring to another school or withdrawing from UF, you are able to obtain a refund for any of these three accounts. Please submit an online request. There is a $10 fee to receive a refund, or you can donate your remaining balance to the UF President’s Fund.

What is the Gator Bucks account?

Gator Bucks is a stored value account on the GATORONE and can be used at any of our UF Bookstore locations or at snack/beverage vending machines.  The funds never expire and refund requests are permitted upon separation from the University.

To view your balance or add more funds, download “Transact eAccounts” from the app store.

Can I move money from my Declining Balance account to my Checking account?

No. Money must be loaded through a credit card through the GATORONE Management Portal.

Can I transfer money from my Checking account to one of my other accounts?

No. Money must be loaded through a credit card through the GATORONE Card Management Portal.

I added funds to my account online using a credit card, and I checked my account and saw that the money has not been added yet. What do I do?

While most transactions will be reflected in your accounts immediately, there are times when this will not be the case. If the money still has not been added to your account by the next day, email or call our office, and we will work to solve the issue as soon as possible.

How many days to I have to pick up my new GATORONE card?

After placing an order, cards will only be available at the GATORONE office for 10 business days. If the card is not picked up within that time frame, the card will be destroyed and a new card will need to be purchased and ordered.

If your question is not addressed above or in the GATORONE Programs Agreement Terms and Conditions, send an e-mail to along with your UFID.



UF Bookstore & Welcome Center
1900 Museum Road